Activezoon Escrow helps buyers and sellers transact confidently by protecting payments until agreed conditions are completed.
Activezoon Escrow is a secure transaction protection system where payment is held safely until agreed requirements are fulfilled - the seller only gets paid once the buyer confirms they've received what was promised.
It helps reduce fraud risk, payment disputes, trust issues between parties who haven't worked together before, and the risk of paying for something that never arrives.
Both sides agree on the product, service, price, and delivery expectations.
Payment is made and held securely by Activezoon, not sent directly to the seller.
The seller ships the product or completes the service, project, or work.
The buyer reviews the delivery and approves it - or raises a dispute if something's wrong.
Once approved (or automatically after the review period), funds are released to the seller.
Protects buyers purchasing products, equipment, and goods from marketplace sellers.
Protects freelancers and clients on design, development, consulting, writing, and marketing work.
Protects supplier quotations and buyer agreements made through the request center.
Secures contracts, professional services, and corporate transactions between businesses.
Funds are held securely until transaction conditions are met.
Creates confidence between parties who haven't transacted before.
Trust improves both conversion and the overall buying experience.
A structured review process if a transaction doesn't go as agreed.
Enables safer digital commerce for individuals and businesses alike.
A small, transparent service fee applies to escrow-protected transactions. Fees can vary by transaction type and are set out in full in our policy.
Read the full Escrow & Agent Policy →If an issue comes up before you approve a transaction:
Escrow is a way to pay safely for an item, service, or project. Instead of paying the seller or freelancer directly, your payment is held securely until you confirm that what you received matches what was agreed.
You pay through Activezoon Escrow, the funds are held, the seller or freelancer delivers the item or completes the work, and once you approve it, payment is released to them. If a problem comes up, you can raise a dispute before approving.
Yes. Payments are held securely and only released once the buyer confirms the transaction is complete, or automatically after a set period if no issue is raised - giving both sides time to act while preventing indefinite holds.
Buyers, sellers, freelancers, clients, and businesses transacting on eligible Activezoon marketplace, freelance, and buyer request center listings.
Yes. Your payment isn't released to the seller until you've confirmed you received what was agreed. If something's wrong, you can raise a dispute instead of approving.
Yes. Once a buyer pays into escrow, the funds are secured for the transaction - the seller can proceed with confidence that payment is genuinely in place before delivering.
Funds are held until the buyer confirms the transaction, or released automatically after an admin-configured period if no dispute has been raised - so a transaction can't be held indefinitely by inaction.
The transaction is reviewed, both parties can submit evidence, and Activezoon's team evaluates the case to reach a resolution in line with platform policy.
Yes. Freelance project and service payments on Activezoon can be protected through escrow, so freelancers have payment assurance and clients have delivery assurance.
Yes. Businesses transacting through the marketplace, buyer request center, or freelance services can use escrow to secure B2B purchases and supplier payments.
Join buyers, sellers, freelancers, and businesses using Activezoon to create safer digital transactions.